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A Discord ticket bot so support stops living in direct messages

A question asked in a direct message is answered by one person, twice, and lost. A ticket opens a room the whole team can see, keeps its transcript, and closes when it is done.

44 modules, free, with no feature locked behind a subscription.

What answers it

Tickets

One button, a private channel, an HTML transcript on close. Opening form, claiming, escalation and opening hours.

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Modmail

Members write to the bot in private, a thread opens on the staff side. Nothing to learn for the member.

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Applications

Recruitment forms: up to five questions, acceptance, reasoned refusal and a role granted.

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Suggestions

Idea box with voting, statuses and a staff reply attached to each suggestion.

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Other things a server needs